Responsible Gaming

Introduction

Online pokies and casino games should be enjoyed as a form of entertainment only. Gambling is never a reliable way to earn money or solve financial problems. The odds always favour the house, and it's important to play with money you can afford to lose. Set realistic expectations and remember that the primary purpose of gaming is fun and enjoyment.

Age Verification

In New Zealand, you must be 18 years of age or older to participate in online gambling. It is your responsibility to ensure you meet the legal requirements in your jurisdiction. If you are under 18, we urge you not to gamble on this site.

Warning Signs of Problem Gambling

If you recognise any of the following warning signs, you may be developing a problem with gambling:

• Constantly thinking about gambling or past gambling experiences
• Needing to gamble with increasing amounts of money to achieve the same excitement
• Repeated unsuccessful attempts to cut back or stop gambling
• Feeling restless or irritable when trying to reduce gambling
• Chasing losses by returning to gamble more to recover money lost
• Lying to family, friends, or others about the extent of your gambling
• Jeopardising relationships, education, or career opportunities due to gambling
• Relying on others to provide money to cover gambling debts
• Using gambling as an escape from problems or negative emotions
• Borrowing money or selling possessions to fund gambling

If any of these apply to you, please seek professional help immediately.

Self-Help Tools

Most responsible online gambling operators provide tools to help you maintain control:

• Deposit Limits: Set a maximum amount you can deposit within a specific time period (daily, weekly, or monthly)
• Loss Limits: Set a maximum amount you're willing to lose in a given timeframe
• Reality Checks: Regular pop-up reminders showing how long you've been playing and how much you've wagered
• Session Time Limits: Automatically log out after a set period of play
• Self-Exclusion: Temporarily or permanently exclude yourself from your gambling account

We encourage you to use these tools proactively. Take advantage of them before problems develop.

Support Organizations in New Zealand and Beyond

If you or someone you know needs help with problem gambling, the following organisations provide free, confidential support:

New Zealand

• Problem Gambling Foundation (PGF)
  Free helpline: 0800 664 262
  Website: www.pgf.nz
  Providing support and resources for problem gambling in Aotearoa New Zealand
• Gamblers Anonymous (New Zealand)
  Peer support meetings throughout New Zealand

International Support

• GamCare (United Kingdom)
  Website: www.gamcare.org.uk
  Free counselling and support for problem gamblers
• GamStop (United Kingdom)
  Website: www.gamstop.co.uk
  National self-exclusion scheme for online gambling
• Gambling Help Online (Australia)
  Website: www.gamblinghelponline.org.au
  Counselling and support services for Australian residents
• Responsible Gambling Council (Canada)
  Website: www.responsiblegambling.org
  Evidence-based information and resources for safer gambling
• National Council on Problem Gambling (United States)
  Website: www.ncpgambling.org
  Resources and helpline support for problem gambling

Take Action Today

If you believe you have a problem with gambling, please reach out for help now. There is no shame in seeking support—help is available, confidential, and free.

Contact the Problem Gambling Foundation on 0800 664 262 (New Zealand) or visit www.pgf.nz to speak with a trained counsellor who can provide guidance and resources tailored to your situation.

Your wellbeing is important. Play responsibly, gamble within your means, and remember: if gambling stops being fun, it's time to stop and seek help.